FAQ

Questions you might have

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Cora is a smart companion app built for cancer patients and their families. We help manage treatment schedules and interpret medical information — for anyone seeking professional guidance and emotional support on the cancer journey.
Free offers basic Q&A and one daily mood journal entry. Plus unlocks unlimited AI consultations and richer multimedia journals. Pro further adds double points rewards, full access to expert articles, and early access to new features.
The community is strictly managed by your hospital for safety. You can add friends freely, and personal posts can be set to “friends only” — a perfect balance of privacy and companionship.
We use medical-grade encryption to protect your data. You can export reports for your doctor.
The AI assistant provides easy-to-understand answers based on medical evidence and clinical guidelines. Responses are for reference only; always defer to your attending physician for any medical decision.
Upgrading: Tap “Change plan” at any time to view and select the plan you want. It takes effect immediately once the subscription is completed. Downgrading or cancelling: After subscribing, if you wish to move to a lower-tier plan or the free plan (Basic), simply select the change on the plans page — the system will treat this as cancelling auto-renewal. When it takes effect: After requesting a downgrade or cancellation, you will continue to enjoy your current plan’s advanced features for the remainder of the current billing cycle. The system will then switch you to your chosen plan or the free plan once the cycle ends.

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